In the news last week, a pharmacist made an error which led to the death of the patient Read Here, this tragic news left me with extreme cold chills. I started a series of conversations with my network, discussing the main triggers of errors. It is clear no one is perfect, we are all susceptible to making errors. However, we need to constantly work on how to minimise and eradicate errors which in turn improves patient safety. Read along for points to consider during a shift.
Think about possible ways to stay focus all day. The moment you lose focus an error is likely to occur. Take regular breaks.
Keep Workstation Tidy:
My first lesson as a pre-registration student was to keep the workbench tidy ( I rolled my eyes). A week later it made complete sense. Tidy workbenches and put split-boxes away.
Educating the patient on the drug being prescribed can significantly reduce error rate. It also provides the pharmacist another chance to review the drug dispensed. Use every opportunity to counsel patients.
- If you have a hint of doubt do not ignore it, chase it up.
- Contact the prescriber where appropriate.
- Review ways to improve yourself.
- Know your limits, do not put yourself under so much pressure.